Published On: 2013-11-12

Mumbai November 12, 2013- Customer Lab, a leading consulting company in association with CII, announces World-class Programme on Managing Change based on the works of  the ultimate leadership guru and Harvard professor John  Kotter at The Leela, Mumbai  on November 20, 2013. The programme 8-Step Process of Kotter will highlight how organisations can avoid failure and become adept at change. 

30 years of research by the ultimate leadership and change guru Dr John Kotter (Harvard) has proven that 70% of all major change efforts in organisations fail.However by following John’s methodology of believing in continuous learning, organisations can bring in immense potential amongst the average managers. 

Speaking on the occasion,Dr. M Muneer, CEO of Customer Lab and author of the book ‘Capitalising on Customers’ said, “India today is at the cusp of building on a global framework. It’s imperative for the Indian business Leaders to recognize and revisit their value proposition. The time is now for leading the change and driving breakthrough results. It is in this respect that we are bringing the John Kotter’s – Change Management master class to help Indian leaders become change masters.”

Master classes are branded training programmes, which will give you exhilarating tools, plans and insights for proven success in both work and life. Delegates will leave the session with self discovery of their leadership style, how to create a sense of urgency within their organisations or departments, how to mobilise the driving force and coalition and keep doing small things quickly. There are several templates available   for the participants to take back and use internally with other members of their teams.