Published On: 2017-03-20

MUMBAI: CRMNEXT announced today that TMC, a global, integrated media company, has named CRMNEXT as a 2017 CUSTOMER Product of the Year Award winner.

CRMNEXT, a truly digital CRM platform for enterprises with its innovations like  Vivid™ Journey, Trinity Cross Sell Modeller™, Autoflow Designer™ and Catalyst Performance Modeller™ has provided scalable and agile solution that has been used by over one million users who manage close to a billion customers using it.

“CRMNEXT has powered large enterprises to enable sales and service teams accelerate performance armed with visual, actionable interface and intelligence. This award proves how our customers have derived benefits from it Do and Not just view approach to CRM solutions”, says Sushil Tyagi – director Global Sales and Marketing, CRMNext.

The 2017 CUSTOMER Product of the Year Award recognizes vendors that are advancing the call center, CRM and teleservices industries one solution at a time. The award highlights products which enable their clients to meet and exceed the expectations of their customers.

“On behalf of both TMC and CUSTOMER magazine, it is my pleasure to honor CRMNEXT with the 2017 Product of the Year Award,” said Rich Tehrani, CEO, TMC. “It has proven deserving of this elite status and I look forward to continued innovation from CRMNEXT in 2017 and beyond.”

The 19th Annual Products of the Year Award winners will be published in the 2017 1st quarter issue of CUSTOMER magazine.

About CRMNEXT:

CRMNEXT is the leading global cloud CRM solution provider. It has practice leadership across nine verticals assisting businesses from SMEs to Fortune 500 businesses in optimizing customer relationships. It is also pioneering a Digital CRM rollout for some of the largest enterprises across Asia-Pacific. CRMNEXT’s customers include global brands like HDFC Bank, ICICI Bank, Axis Bank, Pfizer, Tata AIA, National Bank of Oman, Pavers England etc. It was recently lauded in the Gartner Magic Quadrant 2015 for Lead management, Sales Force Automation and Customer Engagement. For more information, visit: www.crmnext.com

About TMC’s CUSTOMER Magazine:

TMC’s CUSTOMER magazine premiered in September 2012 and is the industry’s new, definitive source for news, product information, and strategies for communications that engage customers and potential customers. Each issue of CUSTOMER includes news and insights on the latest developments in agent training, analytics, ERP, IVR, social CRM solutions, mobile apps, workforce management and more. Please visit http://customer.tmcnet.com for more information.

About TMC:

Global buyers rely on TMC’s content-driven marketplaces to make purchase decisions and navigate markets. This presents branding, thought leadership and lead generation opportunities for vendors/sellers.

TMC’s Marketplaces:

• Unique, turnkey Online Communities boost search results, establish market validation, elevate brands and thought leadership, while minimizing ad-blocking.
• Custom Lead Programs uncover sales opportunities and build databases.
• In-Person and Online Events boost brands, enhance thought leadership and generate leads.
• Publications, Display Advertising and Newsletters bolster brand reputations.
• Custom Content provides expertly ghost-crafted blogs, press releases, articles and marketing collateral to help with SEO, branding, and overall marketing efforts.
• Comprehensive Event and Road Show Management Services help companies meet potential clients and generate leads face-to-face.

For more information about TMC and to learn how we can help you reach your marketing goals, please visit www.tmcnet.com.