Published On: 2015-09-24

Mumbai: Ozonetel, the pioneer in Cloud Communications, today said as ‘Cloud Communications Partner’, they were one of the key sponsors for the ‘The Economic Times Insurance 2^nd Annual Summit 2015’ held on September 23, 2015 in Mumbai. Hosted by The Economic Times, this annual event aims to bring together the insurance industry players and the policy makers to deliberate on crucial challenges that the industry is today facing.

Commenting on the same, Anurag Banerjee, Chief Growth Officer,  Ozonetel said, “We believe the insurance market in India largely remains an under-penetrated market. At Ozonetel we have consistently partnered with various insurance players with the objective to help them ‘Connect, Communicate and Engage’ with their customers throughout the customer life cycle. Our products address most of the challenges that this industry faces be it providing structured and seamless communication through various touch points, personalized communication, help to increase rural share, increase customer loyalty, retention and satisfaction, etc.”

He further added, “This Summit aims to bring together the industry as a whole to contemplate on relevant topics like policy & regulatory changes, insurance in financial inclusion, technology and consumer awareness strategies. So this platform was a perfect fit for us to synergise with the insurance industry.”

According to a report, the Indian life insurance sector is likely to grow between 12-15% in financial year 2015 -16 and will be marked with much increased reach, premiums and density. Further, plans from regulatory agency IRDA to introduce newer channels for distribution such as insurance marketing firms only adds to the optimistic outlook.

With the ability to reach 4 billion consumers across 70 countries, Ozonetel products support brands to help drive sales higher, create more impressions per dollar and engage with them with well-timed content. It is the only Telco grade multi-channel communication platform on the cloud in India.

About Ozonetel

Ozonetel, a Telco grade CaaS (Communication as a Service) platform on the cloud enables its customers to continuously engage with their customers throughout the customer life cycle through Marketing, Sales, Support & Retention programs. Ozonetel is the only Telco grade multi-channel (voice, video, chat, sms) communication platform on the cloud in India. A business does not need to make investment in any on-site technology and in an IT team to manage and upgrade the communication piece. A business can expand globally in minutes with Freshdesk CRM and Ozonetel.

For more visit: www.ozonetel.com

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