Turn Your Communications into Conversations
Start conversations with current and potential customers: include online surveys and polls in your emails, website, and social sites.
How can you use Online Survey to engage your customers and members?
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Go poll crazy!
The great thing about online polls? They only take a minute to create and take. Post a poll in your newsletters and emails for topic ideas, or on your website to find out what social network your visitors use most.
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Get content ideas, fast
Stuck on what content to include in your newsletter or Facebook Page? Create a survey and find out what interests your audience: you'll put their feedback to good use and increase engagement.
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Qualify sales leads
Link to a questionnaire in your emails so your readers can tell you what challenges they're facing and arrange a time to contact you, or tell you what product they're interested in, but don't see.
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Find out where your audience is
Add a survey link to your newsletter or event invite and find out what social network your customers and members spend the most time on. Promote the link on your social networks, too.
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Learn how you can improve your purchase process
Include a link to your online survey in your confirmation emails and let your customers' feedback tell you how to improve their buying experience.
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Get input on products or programs
Include a link to a survey or poll in an email to get input on your current offerings to boost engagement in the future. You'll get poll and survey answers in real-time, so there's no waiting for results.
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Easy list segmentation
Your audience can segment themselves by interest, product, program, etc. by taking a quick survey you've added to your email. With just one click, you'll have lists of people with similar interests.
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Explore our templates for more ideas
We've got even more ideas in our pre-written survey templates. Use the questions included as-is, or edit them to fit your organization's needs. Or, check out example customer surveys for inspiration.